Dealers1, LLC (“D1”) delivers safety, security and peace of mind to 21st century drivers by providing tools to connect you with your car, diagnose repair issues on the fly, and improve your driving habits as well as those of your family members, such as teen drivers. In order to provide these services, Dealers1 collects information about you, your car, your driving habits, and other attributes.
What personal information do we collect from the people that visit our website or use our mobile app?
First, we retain information you submit when you purchase your new automobile. This information typically includes your name, address, phone, and email address. We will never ask for your social security number. We may also retain payment information, such as credit card details in order to facilitate future purchases by you. We also capture your VIN, or vehicle identification number, that is associated with you.
Other information is collected by automated means via your downloadable mobile app. If you use the app we may collect the following information: the location of your mobile device over time, the type of device used, IP address, unique ID of the device installed in your car, driving behaviors, and your usage of the mobile app.
When do we collect information?
We collect information from you when you register on our site, enter information on our site, or purchase a new vehicle that contains a Dealers1 OBD telemetric device. When you drive with an installed OBD device in conjunction with the app we may also collect information that is generated from your driving.
How do we use your information?
We may use the information we collect from you in the following ways:
To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To improve our mobile app in order to better serve you.
To quickly process transactions.
To follow up after correspondence (live chat, email or phone inquiries)
To provide insights to your service advisor at the dealership where you purchased our vehicle that can improve their ability to diagnose, treat and maintain your vehicle.
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible, and we use regular Malware Scanning. We do not store your personally identifiable information in a singular or “whole” fashion, so there is no single point of failure.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
What do we do with your information?
We may use your PII as follows.
To provide, support, and improve the services we offer. This includes aggregating information from your use of the Service and sharing such aggregated information with third parties.
To send you informational and promotional content that you may choose (or “opt in”) to receive. You can stop receiving our promotional emails by following the unsubscribe instructions included in every email.
To meet legal requirements like complying with court orders, valid discovery requests, valid subpoenas, and other appropriate legal mechanisms.
To provide information to representatives and advisors, like attorneys and accountants, to help us comply with legal, accounting, or security requirements.
To prosecute and defend a court, arbitration, or similar legal proceeding.
To provide, support, and improve the Services we offer. This includes aggregating information from your use of the Services and sharing such aggregated information with third parties.
To provide suggestions to you. This includes suggestions to improve your car ownership experience.
We do not sell, trade, or otherwise transfer to outside parties your PII unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.
However, aggregated and non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We may de-identify your Personal Information so that you are not identified as an individual, and provide that information to our partners. We may also provide aggregate usage information to our partners, who may use such information to understand how often and in what ways people use our Services, so that they, too, can provide you with an optimal online experience. However, we never disclose aggregate usage or de-identified information to a partner in a manner that would identify you as an individual person.
Advertisers: We may allow advertisers and/or merchant partners ("Advertisers") to choose the demographic information of users who will see their advertisements and/or promotional offers and you agree that we may provide any of the information we have collected from you in non-personally identifiable form to an Advertiser, in order for that Advertiser to select the appropriate audience for those advertisements and/or offers. For example, we might use the fact you are located in Beaverton to show you ads or offers for Beaverton businesses, but we will not tell such businesses who you are.
We may deliver a file to you through the Services (known as a "web beacon") from an ad network. Web beacons allow ad networks to provide anonymized, aggregated auditing, research and reporting for us and for advertisers. Web beacons also enable ad networks to serve targeted advertisements to you when you visit other websites. Because your web browser must request these advertisements and web beacons from the ad network's servers, these companies can view, edit, or set their own cookies, just as if you had requested a web page from their site.
Affiliated Businesses and Third Party Websites We Do Not Control: In certain situations, businesses or third party websites we're affiliated with may sell items or provide services to you through the Services (either alone or jointly with us). You can recognize when an affiliated business is associated with such a transaction or service, and we will share your PII with that affiliated business only to the extent that it is related to such transaction or service. One such service may include the ability for you to automatically transmit third party account information to your Service profile or to automatically transmit information in your Service profile to your third party account. We have no control over the policies and practices of third party websites or businesses as to privacy or anything else, so if you choose to take part in any transaction or service relating to an affiliated website or business, please review all such business' or websites' policies.
California Online Privacy Protection Act
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email within five business days from us confirming an actual breach had occurred.
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions.
• Process orders and to send information and updates pertaining to orders.
• Send you additional information related to your car or its servicing requirements.
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
We may send information related to your specific year/make/model and warranty for your vehicle, as well as any pertinent recall information released by its manufacturer.
To be in accordance with CANSPAM, we agree to the following:
• We do not use false or misleading subjects or email addresses.
• We identify the message as an advertisement in some reasonable way, if the message is in fact an ad.
• We include the physical address of our business or site headquarters.
• We monitor third-party email marketing services for compliance, if one is used.
• We honor opt-out/unsubscribe requests quickly.
• We allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving any future marketing emails from third parties you can email us at
email@example.com and we will promptly remove you from all third party correspondence.
If at any time you would like to unsubscribe from receiving special offers from your dealership, but still receive messages related to the operation and condition of your automobile , you can email us at ANOTHERSUPPORTEMAIL ADDY @dealers1.com.
PO Box 747
Beaverton, Oregon 97005
Last Edited on 2016-08-01